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2009CUMSA Award Nomination Forms (PDF
Files)
The "Connie Lawson" Mail Manager of the Year Award
The "Ralph Yates" Golden Stamp of Approval Award
The Outstanding Team Member Award
NOVA
Postal and Distribution Services Staff Member Recognized for
Outstanding Service
NOVA Postal and Distribution Services
(P&DS) Team Member Tien M. Vo received the College and
University Mail Service Association (CUMSA) Outstanding Team Member
Award for 2008 a the regional CUMSA Conference hosted by Berry
College and Kennesaw State University in the
Greater Atlanta Area.
Vo was chosen for his overall contributions to the NOVA P&DS
operation and professional
development
achievements by the CUMSA Award Committee.
The award stated in part that Vo, administrative
program specialist II,
joined NOVA in 2004 having
come to P&DS fully qualified in all
areas of postal operations.
Since arriving at NOVA, Vo has
shown his great skills in numerous
areas of the division. Within the
first two weeks of employment he
quickly learned the codes for
postal
operating and sorting systems, P-B
Business Manager, MOS iMCM
Accounting System and Mailing Equipment, ARMS Tracking System and
APS Stores Inventory System. In
working with the mailing equipment using his background and “tricks
of
the trade” he had learned over the years,
he was able to solve many of the little bugs that we all encounter
in
our daily operations, thus saving downtime
and service calls. His background in bulk mailing allowed him
to move over to that area as needed
to assist or cover this area of the operation.
This past year, NOVA P&DS was
offered the opportunity to assist a county agency is training an
adult
with disabilities in job skills. A
hearing/speech impaired adult came to the operation as a volunteer
in the
County’s Job Training Program. Vo took
this person under his wing, and over a six month time period, he
patiently developed procedures to
train the volunteer in all of the areas of the division. His
training was so
successful that P&DS was able to hire the
one-time volunteer as a P-14 employee.
On the professional development
side, Vo has been a long time member of the USPS - Northern Virginia
Postal Customer Council (NVPCC). In
addition, he earned the USPS - MQC Certification in April 2007.
While attending the 2007 UMMA
Conference and the 2007 Greater St. Louis PCC Conference, Vo earned
two USPS Certificates in: Mail
Services Teamwork and Strategies and College and University Mail
Center
Manager Professional Certificate. In order
to be considered for the “Outstanding Team Member,” Vo was required
to be a Non-Manager
employee of a college and university
operation that is a paid member of CUMSA (a minimum of three
years of employment). He also had
to demonstrate that he has made significant contributions to the
overall operation of the campus mail services,
made significant contributions in the community or to the overall
college/university mission and has
had professional/personal development involvement.
We congratulate Vo on this
exceptional accomplishment.
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