CMM - Certified Mail Manager

Requirements:

• 5 years mail management experience
• Currently employed at in-house environment
• Job of a managerial nature
• Verification from employer of profession
• Pledge to adhere to CMM Code of Ethics
• Be of high moral character and professional attitude
• Three letters of recommendation

Exam:

• Four parts consisting of multiple-choice and essay questions
• Areas tested: Computer Skills, Financial Management, General Management, Mail Management Personnel Management, Technical Skills
• Must score 75% or better on each part

Fee:

• $225 IPMA members
• $450 Non-members

Contact information:

IPMA National Headquarters
1205 W. College Ave.
Liberty, Missouri 64069-3733
1.816.781.1111
www.ipma.org

EMCM - Executive Mail Center Manager

The EMCM program provides training specifically designed for mailing industry professionals. The program teaches skills needed to:

Requirements:

• 3 years of direct supervisory or management experience in mail management
• Bachelor’s degree from an accredited college or university can substitute for 1 year of management experience
• A letter of recommendation from your manager

Modules:

• Manage more effectively
• Improve mail center safety and security
• Boost productivity
• Cutting costs

Fees: $1,500 which includes tuition and room & board for 1 week

Training is available through five-day residency programs offered at the National Center for Employee Development in Norman, Oklahoma and Washington, DC. A comprehensive exam administered as part of training.

Contact information: emcm@usps.com

For more details visit:
http://www.usps.com/mailcentermgr/welcome.htm

CMDSM - Certified Mail & Distribution Systems Manager

Requirements:

• 5 years or more work experience
• Last 3 Years in Managerial role
• 2 years membership in MSMA or
• Verification from employer of profession
• 150 Professional Experience Points
      - Professional experience
      - MSMA experience
      - Non-MSMA experience
      - Education

Exam:

• 135 Multiple-choice (1point each)
• 5 Essay questions (10 points each)
• 185 Total possible points
• 75% correct required to pass

Fee:

• $375 for MSMA members
• $575 for non-MSMA members

Contact information:

MSMA National Headquarters
JAF Building
Box 2155
New York, NY 10116-2115
1.800.955.MSMA (6762
www.msmanational.org/cmdsm.htm

MQC - Mail Piece Quality Control

Self-study program to train mailers to develop mail pieces that meet USPS goal of 100% automation compatibility. A Self-Study Guide (HTML or PDF) is downloadable from USPS website.

Modules:

• Classes of Mail
• Periodicals
• Processing Categories
• Addressing
• USPS Barcodes
• Automation Requirements
• Non-automation Mailings
• Postage Payment Methods
• Reply and Return Mail
• Special Services

Exam: Open Book

Fees: $25.00

Certification is good for two years and your name and the name of your institution is listed on the USPS website.

For additional information about the MQC training program or to request an order form, contact the postal business center serving your area or call the National Customer Support Center at 1-800-238-3150. You can visit the website at:

http://pe.usps.gov/mpdesign/mpdfr_mpqc_view.asp.